Case study
Transforming ordinarily available provision through authentic co-production
Screenshot of a page of MIC, showing the category listing, suggested interventions, and a list of resources.
Screenshot of a page of MIC, showing the category listing, suggested interventions, and a list of resources.
Leeds Council had resources for Ordinarily Available Provision in difficult to navigate Word docs, which were in contant need of updating.
Calderdale had resources for Areas of Need, but everything was siloed in separate teams.
Calderdale and Leeds councils commissioned Pop Pop Studio, through the Change Programme, to find a way to improve access to resources for SENCOs and teachers.
Through desk research and direct collaboration, they identified a need for a structured, user-friendly directory. By working side-by-side they co-created categories based on:
Whole school universal actions
The four broad areas of need
Teachers’ standards
One of the proudest moments of my professional journey so far... I've had the privilege of working on something that truly matters.
Laura Humble, Specialist Inclusion Team Manager
With a new directory of resources
we realised that:
Teachers could self-serve ordinarily available provision strategies
SEND Teams could keep resources
up-to-date easily
SEND Teams could focus on specialist support for individual learners
The app was iteratively refined through close collaboration with SENCOs, testing and retesting features until the final product was clean, intuitive, and fit for purpose. Co-production workshops ensured alignment and clarity, and iterative feedback shaped the tool’s development.
Leeds already had a list of categories for Whole School Universal and the 4 Broad Areas of Need. Calderdale had to start from scratch.
Both councils worked independently, but through the same project managers in Jenny Scott and Jonny Holden.
Each SEND Team found the right vocabularies for their local needs, with Calderdale opting for the voice of the child. For example:
Use phonics in different lessons during the day, so that I can keep practising and get better at reading in lots of ways.
The directory became a dynamic, living tool, evolving with the needs of schools and fostering a culture of mutual respect and continuous improvement.
SEND Teams feel more comfortable supporting a wider range of needs, knowing they have access to all the resources.
500+ SENCOs and headteachers attended the launches, demonstrating widespread engagement and buy-in.
Linking ordinarily available provision with evidence informed resources gives greater clarity for SENCOs and teachers .
An online directory makes it easier for SEND Teams to keep things up to date.
Whole school universal statements can align with a Whole school SEND Audit.
Get rid of our-of-date PDFs and Word docs that no one reads.
A audit that will give you actionable impact for your specialist SEND and inclusion teams.
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