Pop Pop Studio Collaborative Digital Platform
Our general service definition, covering the co-produced approach behind every custom-built site we deliver.
Service overview
Key use cases
- Co-creating digital solutions with young people, parent carers, and professionals.
- Embedding within organisations to understand real vision and user needs.
- Migrating content from paper or digital records into a unified platform.
- Linking data across sites using APIs for seamless integration.
- Ensuring accessibility with WCAG 2.2 compliance for all users.
- Providing full support and training to ensure long-term success.
Target users
- Local authorities (councils, SEND teams).
- NHS and healthcare providers.
- Schools and educational institutions.
- Community organisations and charities.
- Young people, parent carers, and professionals involved in SEND support.
Key features
- Deeply embedded collaboration. Works within your organisation to understand real vision.
- Prototyping. Ensures clarity and alignment on outcomes before development.
- Localised, co-created design. Developed with young people and parent carers.
- Built with Drupal and LocalGov Drupal. Ensures speed, security, and scalability.
- WCAG 2.2 accessibility. Guaranteed compliance for inclusive access.
- Full support and training. Ongoing assistance to ensure platform success.
- Content migration. Seamless transition from paper or digital records.
- API data linking. Connects data across multiple sites for unified access.
Key benefits
- Reflects user needs. Co-designed platform ensures inclusivity and relevance.
- Understands your users. Co-production guarantees real insight into user needs.
- Data integration. APIs link data across sites for streamlined access.
- Builds trust. Young people, parent carers, and professionals believe in the project.
- Long-term support. We won't abandon you after launch, ongoing partnership included.
- SEND expertise. Understanding SEND digital needs is core to our approach.
Technical specifications
| Aspect | Description |
|---|---|
| Hosting and infrastructure | Cloud-based, compliant with UK Government Cloud Security Principles. |
| Integration capabilities | APIs link data across sites; integrate with local authority OFSTED systems. |
| Accessibility | WCAG 2.2 AA compliant, screen-reader compatible, adjustable text and contrast. |
| Security | GDPR-compliant, role-based access control, encryption, and regular security audits. |
| Platform | Built with Drupal and LocalGov Drupal for speed, security, and scalability. |
Compliance and standards
- Legislative compliance. UK GDPR, Data Protection Act 2018, Equality Act 2010.
- Standards met. WCAG 2.2 AA, G-Cloud 15, Cyber Essentials.
Service management
- Onboarding. 2 to 3 months, including scoping, co-production, and training.
- Ongoing support. Weekly technical and content meetings, dedicated account manager.
- Content support. Optional add-ons for updates, maintenance, and development.
- Training. Online tutorials, live sessions, and documentation for administrators and users.
Pricing
- Pricing model. Annual subscription or one-time setup fee with ongoing costs.
- Cost tiers. Base package includes core features; add-ons for content support and APIs.
- Example costs. Custom quotes based on specific requirements.
- Discounts. Available for multi-year contracts or bulk purchases.
Case studies
- Example implementation. Successful deployments in councils, showcasing improved engagement and digital inclusion.
- Testimonials. Available upon request, highlighting user satisfaction and effectiveness.
Data and security
- Data handling. Compliant with GDPR; user-defined retention policies.
- Security measures. Encryption, access controls, audits, ISO 27001 compliance hosting.
- Backup and disaster recovery. Daily backups, and robust recovery plans.
Terms and conditions
- Contract length. Minimum 12 months.
- Termination clause. 30 days' notice.
- Data ownership. Clients retain full ownership of content and data.
Additional information
- Scalability. Supports new features and integrations as needs evolve.
- Future developments. Roadmap includes AI, enhanced analytics, and mobile integration.
- Customer references. Available upon request.
Conclusion
The Pop Pop Studio Collaborative Digital Platform is a user-centric, co-produced solution designed to meet the digital needs of councils, NHS, schools, and community organisations. With deep collaboration, accessibility, and long-term support, it ensures your digital vision becomes a reality, reflecting the needs of young people, parent carers, and professionals.